How to Write a Good Customer Service Resume
A successful customer service cover letter or resume (Curriculum Vitae) will require you to highlight your relevant experiences and abilities. A well-written CV or resume along with a solid cover letter, in addition to an impressive LinkedIn profile, can make a an enormous difference when applying for an offer. At Kempsey Resume, we specialize in providing CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization to make your profile stand out the others. In this post, we’ll discuss how to write about customer service in a resume or CV, show your customer service abilities on a CV or resume, and provide tips regarding how to present your customer service capabilities.
How do you describe the customer service in a resume or CV?
When describing your customer-service experience, you should focus on specific work duties and responsibilities. Make use of action verbs, like "assisted," "resolved," or "responded," to describe your tasks. Additionally, include any relevant metrics, such as satisfaction levels of customers to demonstrate your impact.
How to show customer service skills on a resume:
Alongside the description of your experience, be sure to emphasize specific skills that are applicable to customer service. This includes communicating and problem-solving skills. Include any relevant certificates or training, such as a customer service course or a certification from a specific customer support software.
What do I write about about customer services skills?
When you write about your customer service skills, focus on the most vital and relevant abilities for the position you’re applying to. For example, if the job involves a lot of phone communications, you should highlight your experience and skills for customer service by phone.
What do I do to write about my experience with customer service?
In writing about your client service experience, use specific examples and quantify your successes. For example, instead of saying "Helped customers with their inquiries," say "Assisted an average of 50 people per day with their questions, resulting in a 90% satisfied rate."
By following these recommendations by following these guidelines, you can build your customer service resume an application letter, and LinkedIn profile that shows your relevant experiences and abilities which make you a desirable potential candidate for roles in customer service. Remember not to proofread the resume or your CV or cover letter before you submit it. You may also consider soliciting help from an expert at Kempsey Resume if you need assistance.
