How do you describe customer service on a Resume

Posted by Kempsey Resume on 7 Dec 2024

When trying to get a customer service job, it’s important to emphasize your relevant qualifications and experience on your resume. A well-written and professional resume can make the difference in getting the job you’re looking for. At Kempsey Resume, we specialize in offering professional resume writing services to make you stand out from the crowd. In this article, we will go over tips on how to convey customer service on a resume.

  1. Utilize action verbs: When discussing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you have actively been engaged in your customer service activities and achieved outcomes.
  2. Incorporate specific job duties and responsibilities: Be specific in describing your customer service experience. Instead of telling the reader that you "worked in customer service," write "managed a team of customer service reps and dealt with complaints from customers."
  3. Incorporate relevant indicators such as satisfaction rates , to prove the impact of your work. For example, "increased customer satisfaction by 15% through effective method of problem-solving."
  4. Create a custom resume by tailoring your resume according to the customer service position that you’re applying for. Include the relevant skills and experience that you have that will be most useful for the position.
  5. Ask for professional help and proofread Check your resume for errors before you submit it to ensure the resume is error-free. If you need help look into professional help by contacting Kempsey Resume.

With these suggestions, you can create your resume for customer service that effectively highlights your relevant experience and expertise. Keep in mind to make your resume specific to the specific position you’re applying to and to proofread it before submitting it. Kempsey Resume can also assist you in creating an effective resume that displays your capabilities and experience.

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How to Describe Customer Service on a resume

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