How to Describe Customer Service on a Resume
When trying to get a customer service position, it’s crucial to list your relevant expertise and experiences in your resume. A well-written and professional resume can make an enormous difference in getting the job that you desire. Here at Kempsey Resume, we specialize in offering resume writing services to aid you in standing out from your competition. In this article, we will provide tips on how to write about customer service in a resume.
- Utilize action verbs: When describing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in your work with customers and have achieved results.
- Make sure to include specific job duties and responsibilities: Be precise when you describe your customer service experience. Instead of telling the reader that you "worked in customer service," write "managed an entire team of customer service representatives and handled customer complaints."
- Incorporate relevant metrics such as customer satisfaction ratings to show your effectiveness. For instance, "increased customer satisfaction by 15% by using effective strategies for solving problems."
- Tailor your resume: Tailor your resume according to the customer service position that you’re applying for. Highlight the experience and skills that you have that will be most useful for the position.
- Proofread and seek professional help You should proofread your resume prior to making it available to ensure it’s not erroneous. If you require assistance take advice from a professional with Kempsey Resume.
Following these steps follow these suggestions to create a resume for customer service that effectively highlights your relevant experience and skills. Make sure to adapt your resume to the job you’re applying for and check it for errors before submitting it. Kempsey Resume can also assist with the creation of a strong resume that showcases your skills and expertise.
