How to Describe Customer Service on a resume
When trying to get a customer service job, it’s important to highlight your relevant experiences and abilities in your resume. A well-written resume will make significant difference in obtaining the job you want. At Kempsey Resume, we specialize in resume writing to assist you in standing out your competitors. In this post, we’ll provide tips on how to convey customer service in a resume.
- Utilize action verbs: When talking about your experience with customer service make use of action verbs such as "assisted," "resolved," or "responded." These verbs show that you’ve been actively involved in customer service work and achieved outcomes.
- Make sure to include specific job duties and responsibilities: Be specific when describing your customer service experience. Instead of simply saying "worked in customer service,"" write "managed the team of customer service representatives and handled complaints from customers."
- Give metrics: Include pertinent metrics like customer satisfaction rates to demonstrate your effectiveness. For instance, "increased customer satisfaction by 15% with effective problem-solving techniques."
- Make your resume more tailored: Customize your resume for the customer service position that you’re applying for. Highlight the experience and skills that you have that will be most useful for the job.
- Proofread and seek professional help You should proofread your resume prior to submitting it to ensure that the resume is error-free. If you need help you can seek help from a professional by contacting Kempsey Resume.
By following these tips and guidelines, you can write your own customer service resume which effectively highlights your relevant work experience and capabilities. Remember to customize your resume for the specific position you’re applying to and ensure that you have it proofread before you submit it. Kempsey Resume can also assist in creating a professional resume that highlights your strengths and work experience.
