How to present Customer Service on a Resume

Posted by Kempsey Resume on 26 Jan 2026

When applying for a customer service position, it’s crucial to include your qualifications and experience on your resume. A well-written resume will make an enormous difference in getting the job you’ve always wanted. Here at Kempsey Resume, we specialize in offering resume writing services to ensure that you stand out your competitors. In this post, we’ll provide tips on how to describe the quality of service you provide on your resume.

  1. Use action verbs. When talking about your experience with customer service make use of action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you are actively involved in customer service work and have achieved results.
  2. Include specific job duties and responsibilities: Be specific when describing your customer service experience. Instead of declaring that you "worked in customer service,"" mention that you "managed the customer service representatives and took care of complaints from customers."
  3. Give metrics: Include pertinent metrics such as customer satisfaction rates to prove your effectiveness. For instance, "increased customer satisfaction by 15% using efficient methods for problem solving."
  4. Customize your resume: tailor your resume to match the customer service job you’re applying for. Include the relevant skills and experience that are most relevant to the job.
  5. Ask for professional help and proofread: Proofread your resume before submitting it to ensure that the resume is error-free. If you need help, consider seeking professional help from Kempsey Resume.

If you follow these advices and guidelines, you can write a resume for customer service that effectively showcases your relevant experience and skills. Make sure you modify your resume to fit the job you’re applying for , and ensure that you have it proofread before you submit it. Kempsey Resume can also assist you in writing a powerful resume that showcases your talents and experience.

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How to Describe Customer Service on a resume

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