How to present Customer Service on a resume
When you are applying for a customer service job, it’s important to showcase your relevant knowledge and experience on your resume. A professionally written resume can make the difference in getting the job that you desire. The team at Kempsey Resume, we specialize in providing resume writing services to help you stand out from your competitors. In this article, we’ll go over tips on how to write about customer service in a resume.
- Utilize action verbs when describing your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively involved in the work of customer service and are able to show results.
- You should include specific job responsibilities and responsibilities. Be clear when describing your service experience. Instead of telling the reader that you "worked in customer service,"" say "managed the team of customer service representatives and took care of customer complaints."
- Use metrics: Provide relevant metrics like customer satisfaction rates to demonstrate your contribution. For instance, "increased customer satisfaction by 15% with effective solutions to problems."
- Make your resume more tailored: Customize your resume to fit the customer service job you’re applying for. Highlight the skills and experience that you have that will be most useful for the position.
- Check your resume for errors and seek help from a professional: Proofread your resume before sending it out to ensure it’s not erroneous. If you need help you can seek help from a professional with Kempsey Resume.
Following these steps by following these guidelines, you can build your own customer service resume which effectively highlights your relevant work experience and capabilities. Be sure to customize your resume for the job you’re applying for , and check it for errors before submitting it. Kempsey Resume can also assist you in creating a successful resume that showcases your talents and experiences.
