How to describe customer service on a Resume

Posted by Kempsey Resume on 10 Nov 2024

When seeking a customer service job, it’s important to list your relevant expertise and experiences on your resume. A professionally written resume can make significant difference in obtaining the job you’ve always wanted. In Kempsey Resume, we specialize in offering resume writing services to assist you in standing out the crowd. In this article, we will discuss tips on how to describe customer service on a resume.

  1. Use action verbs. When talking about your experience with customer service, use action verbs like "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in customer service work and have achieved results.
  2. Be specific about your job duties and responsibilities. Be clear when describing your service experience. Instead of using the phrase "worked in customer service,"" say "managed the team of customer service agents and handled complaints from customers."
  3. Incorporate relevant indicators such as satisfaction rates to prove your effectiveness. For instance, "increased customer satisfaction by 15% using efficient solutions to problems."
  4. Tailor your resume: Tailor your resume for the customer service job you’re applying for. Include the relevant skills and experience that are most relevant to the job.
  5. Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to making it available to ensure it is error-free. If you need assistance seek professional assistance with Kempsey Resume.

If you follow these advices by following these guidelines, you can build your own customer service resume which effectively highlights your experience and capabilities. Make sure to customize your resume for the position you’re applying to and be sure to proofread your resume prior to submitting it. Kempsey Resume can also assist in creating a professional resume that showcases your skills and expertise.

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