How do you describe Customer Service on a resume
When applying for a customer service job, it’s important to include your experience and skills in your resume. A professionally written resume can make significant difference in obtaining the job that you desire. At Kempsey Resume, we specialize in providing resume writing services to aid you in standing out from the crowd. In this post, we’ll give you tips on how to talk about the customer service aspect of your resume.
- Utilize action verbs when explaining your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you have actively been engaged in your customer service activities and achieved the desired results.
- Be specific about your job duties and responsibilities: Be precise when you describe your customer service experience. Instead of simply saying "worked in customer service," write "managed an entire team of customer service reps and dealt with customer complaints."
- Offer metrics: Include relevant measures such as satisfaction rates to prove the impact of your work. For example, "increased customer satisfaction by 15% using efficient strategies for solving problems."
- Create a custom resume by tailoring your resume according to the job you’re applying for. Highlight the abilities and experience that are most relevant to the position.
- Ask for professional help and proofread Make sure you proofread your resume prior to making it available to ensure it is error-free. If you need help, consider seeking professional help from Kempsey Resume.
If you follow these guidelines, you can create your own customer service resume which effectively showcases your relevant experience and capabilities. Keep in mind to modify your resume to fit the job you’re applying for and make sure you proofread it prior to submitting it. Kempsey Resume can also assist you in writing a powerful resume that displays your capabilities and expertise.
