How to present Customer Service on a Resume
When trying to get a customer service job, it’s essential to showcase your relevant expertise and experiences in your resume. A well-written resume can make a the difference in getting the job you’re looking for. In Kempsey Resume, we specialize in writing resumes to help you stand out from your competitors. In this post, we’ll provide tips on how to talk about the customer service aspect of your resume.
- Use action verbs. When describing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively involved in the work of customer service and are able to show results.
- You should include specific job responsibilities and responsibilities: Be precise when describing your customer service experience. Instead of telling the reader that you "worked in customer service," you should say "managed the team of customer service reps and dealt with complaints from customers."
- Use metrics: Provide relevant metrics like customer satisfaction ratings to show your effectiveness. For instance, "increased customer satisfaction by 15% through efficient strategies for solving problems."
- Tailor your resume: Tailor your resume to fit the customer service position that you’re applying for. Highlight your skills and experiences that you have that will be most useful for the position.
- Get professional assistance and proofread your resume: Proofread your resume before submitting it to ensure that there are no errors. If you need assistance, consider seeking professional help with Kempsey Resume.
By following these tips, you can create your own customer service resume which effectively highlights your relevant work experience as well as your skills. Make sure to adapt your resume to the specific job you’re applying for , and be sure to proofread your resume prior to submitting it. Kempsey Resume can also assist you in creating a successful resume that highlights your abilities and experience.
