How to present Customer Service on a Resume
When applying for a client service position, you must be sure to showcase your relevant qualifications and experience in your resume. A professionally written resume can make the difference in getting the job you’ve always wanted. Here at Kempsey Resume, we specialize in writing resumes to aid you in standing out from the rest of the applicants. In this article, we will give you tips on how to convey customer service in a resume.
- Utilize action verbs when discussing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you have actively been involved in customer service work and achieved the desired results.
- Be specific about your job duties and responsibilities. Be specific when describing your customer service experience. Instead of using the phrase "worked in customer service," you should say "managed the team of customer service reps and dealt with complaints from customers."
- Give metrics: Include pertinent indicators such as satisfaction levels to show your impact. For instance, "increased customer satisfaction by 15% by using effective strategies for solving problems."
- Tailor your resume: Tailor your resume according to the customer service position that you’re applying for. Include the relevant skills and experience which are relevant to the job.
- Make sure you proofread your resume and get professional assistance Check your resume for errors before you submit it to ensure it’s not erroneous. If you need assistance, consider seeking professional help with Kempsey Resume.
With these suggestions by following these guidelines, you can build an effective customer service resume that effectively showcases your relevant experience and abilities. Remember to adapt your resume to the specific job you’re applying for and make sure you proofread it prior to submitting it. Kempsey Resume can also assist you in writing a powerful resume that displays your capabilities and experiences.
